My last several cogint.ai posts have looked at the use of voice-enabled bots – aka voicebots – for use in Interactive Voice Response (IVR) and other telephony applications. I continued on this theme with a review of another voicebot telephony connectivity option - AudioCodes' Voice.AI Gateway. The AudioCodes Voice.AI
I have been very interested in how modern voice assistants can be used with Real Time Communications even before I started my AI in RTC research. I partnered with
Emiliano Pelliccioni at webrtc.ventures on a research project to understand how to build build conversational, voice-driven bot interfaces that could
I am one of the organizers of Kranky Geek, a technology event series that started with a focus on topics in real time communications (RTC). We held our 5th annual event in San Francisco on the 16th. This time we focused on Artificial Intelligence in Real Time Communications (AI in
I reviewed SignalWire's Dialogflow connector on cogint.ai. The connector lets you build IVRs in Dialogflow and control the telephony experience via SignalWire. SignalWire is a new CPaaS offer from the Freeswitch team. I was curious to see how SignalWire's implementation differed from the Dialog Phone Gateway that I previously