My last several cogint.ai posts have looked at the use of voice-enabled bots – aka voicebots – for use in Interactive Voice Response (IVR) and other telephony applications. I continued on this theme with a review of another voicebot telephony connectivity option - AudioCodes' Voice.AI Gateway. The AudioCodes Voice.AI gateway has some unique qualities compared to other RTC-bot gateway solutions on the market - notably its multiplatform approach and the fact it is offered as a managed service.
I ran some test againts the Voice.AI gateway with Dialogflow and looked at their pricing. Read the full post here: https://cogint.ai/audiocodes-voice-ai-gateway-review/