No Jitter: When Speech Analytics Makes Gibberish Useful

Despite what claims of human-level accuracy, speech transcription is often in accurate. It is getting better, and there are some tricks to improving it, but for many applications the exact Word Error Rate of the transcription engine is secondary to providing higher-level analysis.

This the AI in RTC series for NoJitter, I examine how speech analytics applications of all kinds are proliferating and providing real value desite what is often gibberish transcription.

Check out my article here